We’re a team of many faces that make up one family

KnowledgeHound is a diverse group of developers, designers, scientists, managers, wordsmiths, cooks, bikers, dancers, travelers, hunters, foodies and musicians. Most importanly however, we’re all talented and supportive people. The opportunities that exist at KnowledgeHound are unique. Growing the business and crafting an amazing product for our users is an experience you help mold every day.

We support, encourage and challenge each other in a safe, rewarding environement. Emphasis on personal development is at the core of oue culture.

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Stay Healthy

Your physical and emotional wellness is important to you, and also to us. We offer health, dental, vision, life and disability plans from top providers.


Stay Inspired at Work

Your office space should feel good. Whether you prefer working from your office at home or in our open, modern, dog friendly loft space in the West Loop of Chicago. The choice is yours, as long as you feel comfortable and inspired.


Balance Your Life

Work life balance is important to us. We encourage our team to take the time they need away from work to recharge, rest and explore – whether that is a new hobby or a new travel destination. That’s why we offer our team unlimited PTO.


Continue to Grow

Our culture encourages everyone to learn new skills, attend events or master a hobby. We support each other to be better and happier.


Have the Best Tools

To do great work you should have the best tools. New employees are given a new computer and software set to ensure success.


Plan for the Future

When your work life is over, be ready. KnowledgeHound offers a 401(k) plan so you can start or continue investing in your future.

Current Job Openings

DevOps Python Engineer

Our Story

KnowledgeHound was one of the first SaaS platforms to solve major pain points for the market research and insights industry. Today we’re changing the game for how companies discover answers and surface hidden insights from their customer survey data. As the first and only search-driven analytics platform for market research, companies like Twitter, Meta, and Procter and Gamble rely on us to unlock the potential trapped inside their customer data.

We are pushing the boundaries of where market research can go and have started layering in data science and machine learning. This role requires creativity, agility, and active problem-solving skills. If you don’t shy away from tough, but rewarding challenges, in a fast-paced environment then you will love it here.

As we’re sure you’d like to know, here’s a glance at our tech stack. Python and Django microservices with REST interfaces running in Kubernetes, AWS Lambdas, Elasticsearch, and Postgres for indexing and storage, React on the frontend – all hosted in AWS which is managed via Terraform and Chef.

You will report to the VP of Product & Design. Success as a Backend Engineer is defined by helping the team achieve key results and business outcomes, improving the quality of the user experience, the backend architecture, and overall infrastructure.

While the company is located in Chicago, this job is remote-friendly to those who live in California, Florida, Illinois, Indiana, Michigan, Missouri, New York, Ohio, Texas, Washington, and Wisconsin.

The impact you will have

As a DevOps Python Engineer, you’ll be involved in many aspects of our product lifecycle and you will be responsible for ensuring all our infrastructure and applications meet or exceed the best practices in security standards required by our customers, work with customers to understand their security policies, ensure our applications are up to date with the latest software packages, build data pipelines that support data science and build application features.

We are looking for someone who is passionate about delivering outstanding software that scales and is easy to evolve. We want someone with a strong infrastructure foundation who is looking to grow fast and has a keen eye toward operational aspects of distributed systems, managing cloud infrastructure, etc… You will be working with other engineers, product, and customer success teams to understand the customer and innovate through the use of technology. We have a collaborative, team-oriented culture and you will be working alongside other engineers and will have the chance to learn and teach others.

In this role you will:

  • Support our business by maintaining, improving, and upgrading cloud infrastructure and python applications. Leveraging the latest software versions and security standards.
  • Support and evolve data pipelines.
  • Support data science projects and infrastructure.
  • Contribute to general python application development.
  • Additionally, you may be asked to assist the business by responding to customer security questionnaires.

Minimum Qualifications

  • At least 2 years in a software development or operations role.
  • Hands-on experience deploying applications and services to cluster-based and cloud infrastructure, preferably Kubernetes and AWS EKS.
  • Python experience, familiarity with Linux and open-source technologies.
  • Knowledge of modern architectures & design, microservices, and data pipelines.
  • Ability to learn quickly with minimal guidance.
  • Eagerness to understand business goals, recognize customer needs, and provide pragmatic solutions.
  • A strong desire to grow as a tech professional.

Preferred Qualifications

  • Familiarity with designing, operating, and troubleshooting distributed architectures.
  • Familiarity with Django or SQLAlchemy or equivalent.
  • Ability to create, debug and optimize SQL queries.
  • Javascript experience is a bonus.