NBCUniversal, one of the world’s largest media production companies, came to KnowledgeHound with 3 main challenges for building a consumer-driven brand:
1) Data is siloed. It goes unused on hard drives, Sharepoint, desktops, etc. Help us find valuable, data-backed answers.
2) Fielding ad hoc requests from the business and customers is manual and time-consuming. Enable us with technology to solve this challenge.
3) Socializing information is hard. Insights you have that people don’t know about are useless. Give me a way to democratize my data.
Since adopting KnowledgeHound, one director said her team spends less time asking “who knows the answer to…” and more time helping marketing, product, and sales win more business.
Does sifting through data hinder your team from spending enough time actually finding opportunities for your business to succeed?