At KnowledgeHound, we believe a fundamentally different approach is needed when it comes to asking questions of our existing customer research. Finding the answers we need comes from not only designing the right search experience but also by providing the right analytics and data visualization tools.
That’s why we’re excited to announce the release of our completely re-designed analytics page. Now, building the exact visualization you need from any survey question found inside of KnowledgeHound is easier than ever before. The new design provides a more simplified user experience while also laying the groundwork for many of the additional features we plan to add in the future.
Perhaps even more exciting than the improved look, is the increased analytical power that comes with this re-design. Now, you can create even more custom views of your survey data with the launch of Custom Response Nets. Top-two, bottom-two, whatever-two. With Custom Response Nets, you can get a clearer, more specific look at your data by combining response variables to create your own groups.
With these improvements, we’re one step closer to fulfilling our mission to help everyone find answers and tell stories with their customer survey data.